Terms of service

Overview

These Terms of Service govern the use of holidaysinbloom.shop and purchases made through our online store.

Throughout these Terms, "we", "us" and "our" refer to holidaysinbloom.shop in its capacity as the online store or trader operating through the website.

By accessing the website or placing an order, you agree to comply with these Terms to the extent legally applicable.

Nothing in these Terms excludes or restricts statutory consumer rights that cannot legally be excluded or restricted.

Eligibility

By placing an order, you confirm that:

• You have legal capacity to enter into the transaction;
• Information you provide is accurate to the best of your knowledge;
• You are authorised to use the selected payment method; and
• Your purchase is lawful.

Online Store

holidaysinbloom.shop provides ecommerce functionality that enables customers to browse products and submit purchase orders electronically.

We may update the website, product catalogue and functionality from time to time.

Product Information

We make reasonable efforts to present products accurately.

Product photographs, descriptions, specifications, colours, measurements and materials are provided to help customers make informed purchasing decisions.

Minor differences may occur because of:

• Device display settings;
• Photography;
• Manufacturing tolerances;
• Natural material variations; or
• Product improvements.

These provisions do not limit statutory rights where goods fail to correspond with their description or applicable quality requirements.

Prices

Prices are displayed through the website before checkout.

We may change advertised prices for future purchases.

Price changes do not normally apply retrospectively to an order already accepted, except where a lawful correction is necessary, including an obvious pricing error.

Orders

Submitting an order represents an offer to purchase the selected goods.

We may perform reasonable checks before accepting or fulfilling an order, including:

• Payment verification;
• Fraud screening;
• Address verification;
• Inventory checks; and
• Compliance checks.

We may decline or cancel an order where reasonably necessary, including where:

• Payment cannot be authorised;
• Goods are unavailable;
• Fraud is reasonably suspected;
• A material pricing error has occurred;
• An order violates applicable law; or
• The transaction cannot reasonably be fulfilled.

Where payment has already been taken for an order that we cancel, an appropriate refund will be issued.

Order Confirmation

Customers may receive an electronic acknowledgement after placing an order.

Where additional verification is required, an automated acknowledgement does not necessarily mean that final fulfilment has already occurred.

Payment

Payment must be completed using a payment method made available during checkout.

Payment options may change according to:

• Location;
• Currency;
• Device;
• Payment provider;
• Risk assessment; and
• Technical availability.

Shipping

Standard shipping is free on all orders.

Estimated delivery is 15–20 calendar days.

Delivery information is explained in greater detail in our Shipping Policy.

Delivery Delays

Delivery estimates may be affected by circumstances outside reasonable control.

If a material delay occurs, we will seek to handle the matter reasonably and in accordance with applicable law.

Nothing in these Terms removes statutory remedies available where goods are not delivered as legally required.

Ownership and Risk

Risk in physical goods passes according to applicable consumer law.

Nothing in these Terms is intended to transfer delivery risk to a consumer earlier than permitted by law.

Cancellation

Eligible UK consumers may have a statutory right to cancel qualifying distance purchases.

Full details are set out in our Return and Refund Policy.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy together with applicable UK consumer law.

Nothing in these Terms removes statutory remedies relating to faulty, misdescribed or non-conforming goods.

Promotions

Promotional offers may be subject to specific terms disclosed with the promotion.

Promotions may:

• Apply for a limited period;
• Apply only to selected products;
• Require a qualifying order;
• Exclude certain products; or
• Be subject to reasonable usage restrictions.

Promotional conditions will not be used to remove statutory consumer rights.

Intellectual Property

Unless otherwise indicated, website content including layout, graphics, text, branding and other materials may be protected by intellectual-property rights.

Customers may use the website for lawful personal shopping purposes.

Customers must not, without appropriate permission:

• Copy substantial website content for commercial use;
• Misrepresent website materials as their own;
• Interfere with intellectual-property rights; or
• Use protected materials unlawfully.

Prohibited Use

Users must not use holidaysinbloom.shop:

• For unlawful activities;
• To commit fraud;
• To transmit malicious software;
• To interfere with website security;
• To attempt unauthorised access;
• To impersonate another person;
• To collect information unlawfully;
• To infringe intellectual-property rights; or
• To disrupt operation of the website.

Third-Party Services

The website may rely on third-party services such as:

• Shopify;
• Payment processors;
• Shipping carriers;
• Analytics providers;
• Ecommerce applications; and
• Technology providers.

Third-party services may have their own terms and privacy policies.

External Links

Our website may contain links to third-party websites.

A link does not necessarily mean that we control or endorse all content or practices of the external website.

Customers should review the applicable policies of third-party websites before using them.

Website Availability

We aim to keep holidaysinbloom.shop reasonably accessible, but uninterrupted operation cannot be guaranteed.

Temporary interruption may occur for:

• Maintenance;
• Security;
• Technical problems;
• Hosting issues;
• Network failures; or
• Circumstances outside reasonable control.

Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for matters that cannot lawfully be excluded under applicable consumer law.

We do not seek to exclude statutory responsibilities relating to faulty goods, goods that are not as described or other mandatory consumer protections.

Events Outside Reasonable Control

We are not responsible for delays caused solely by circumstances outside reasonable control to the extent permitted by law.

Examples may include:

• Severe weather;
• Natural disasters;
• Carrier disruption;
• Industrial action;
• Customs disruption;
• Government restrictions;
• Major transportation disruption;
• Internet outages; or
• Other comparable events.

This provision does not remove legal rights available to consumers where contractual obligations are not ultimately performed.

Privacy

Use of personal information is governed by our Privacy Policy.

Changes to These Terms

We may revise these Terms from time to time.

Changes normally apply prospectively and will be published on the website.

Changes will not be used retrospectively to remove rights that have already arisen under an existing transaction.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue to apply to the extent legally possible.

No Waiver

Failure to enforce a provision immediately does not necessarily mean that the right to enforce that provision has been permanently waived.

Governing Law and Consumer Jurisdiction

These Terms are intended to operate consistently with applicable UK law.

Nothing in these Terms deprives a consumer of mandatory protections or the right to bring proceedings in a court that has jurisdiction under applicable law.

Contact

For questions regarding these Terms:

Email: info@holidaysinbloom.shop